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FREQUENTLY ASKED QUESTIONS

  • Are ARC Studios classes open for everyone?
    Our studio is open for everyone regardless of age, background, and skill level. No previous dance experience is required unless specifically indicated.
  • Is there an age limit at ARC Studios?
    There is no age limit to our classes unless specifically indicated. However, for your own safety we require parental consent if you are under 16. You will be asked to provide your parent's or guardian's contact information when booking with us. This information will only be used in case of emergency.
  • What are class levels at ARC Studios?
    Our classes are open to all levels unless specifically indicated.
  • How can I book classes?
    All of our bookings are done online on our scheduling system at www.arcscheduler.com. Once the booking has gone through, you will receive an email confirmation with a unique QR code. Please show this QR code to our staff at entrance to check in.
  • What are the booking terms and conditions?
    For our K-Pop series, amendment to class booking can be made up to 72 hours before start of the class. No cancellation or refund is allowed. Classes from other series including K-Fit and Pop Up are non-transferable and non-refundable. Class passes are not transferable or refundable. We cannot refund for unused credit or extend the expiration date. See our PRICING page for more information on different types of class passes. Read more about our booking T&C HERE.
  • I can no longer make it to the class. Can I get a refund?
    Our classes are non-refundable unless they are cancelled by us. If it is more than 72 hours to the class, you can request transfer to credit on your account on our website. We won't be able to offer you credit with less than 72 hours' notice. More on our class HERE.
  • How do I sign up as a Member?
    You can register a free membership account by visiting the Member zone link HERE and click Join/ New Membership Registration . You will be asked to fill in some basic information. Once submitted, your account is set. You will be able to log into your account and get access to our Member Zone and Rewards page.
  • Are ARC Studios classes open for everyone?
    Our studio is open for everyone regardless of age, background, and skill level. No previous dance experience is required unless specifically indicated.
  • Is there an age limit at ARC Studios?
    There is no age limit to our classes unless specifically indicated. However, for your own safety we require parental consent if you are under 16. You will be asked to provide your parent's or guardian's contact information when booking with us. This information will only be used in case of emergency.
  • What are class levels at ARC Studios?
    Our classes are open to all levels unless specifically indicated.
  • How can I book classes?
    All of our bookings are done online on our scheduling system at www.arcscheduler.com. Once the booking has gone through, you will receive an email confirmation with a unique QR code. Please show this QR code to our staff at entrance to check in.
  • What are the booking terms and conditions?
    For our K-Pop series, amendment to class booking can be made up to 72 hours before start of the class. No cancellation or refund is allowed. Classes from other series including K-Fit and Pop Up are non-transferable and non-refundable. Class passes are not transferable or refundable. We cannot refund for unused credit or extend the expiration date. See our PRICING page for more information on different types of class passes. Read more about our booking T&C HERE.
  • I can no longer make it to the class. Can I get a refund?
    Our classes are non-refundable unless they are cancelled by us. If it is more than 72 hours to the class, you can request transfer to credit on your account on our website. We won't be able to offer you credit with less than 72 hours' notice. More on our class HERE.
  • How do I sign up as a Member?
    You can register a free membership account by visiting the Member zone link HERE and click Join/ New Membership Registration . You will be asked to fill in some basic information. Once submitted, your account is set. You will be able to log into your account and get access to our Member Zone and Rewards page.

STILL HAVE QUESTIONS? SEND US AN EMAIL AT INFO@ARCDANCESTUDIO.COM OR DROP US A MESSAGE ON INSTAGRAM.

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Thank you for getting in touch. We will get back to you as soon as possible!

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